FAQ

Will my jewelry look exactly like the photo?

Because we use natural stones and unique materials, slight variations in color, texture, or pattern may occur. This is what makes each piece one of a kind.

Do you offer custom jewelry designs?

At this time we do not offer custom jewelry designs. Check back with us in the future as it could become an option.

How do I care for my jewelry?

To keep your jewelry looking its best, avoid exposure to water, perfumes, and lotions. Store your pieces in a dry place and clean them with a soft cloth.

What is permanent jewelry?

Permanent jewelry is a custom-fit bracelet, anklet, or necklace that is welded together instead of using a clasp. It is designed to be worn continuously and symbolizes something meaningful, stylish, or personal.

Does permanent jewelry really last forever?

Permanent jewelry is made to be worn long term, but is not indestructible. With proper care, it can last for years.

What if I need to remove it?

Permanent jewelry can be removed by cutting the jump ring with scissors or wire cutters. Save the chain if you would like it re-welded.

How long does shipping take?

Orders are processed and shipped typically within 2-3 business days. Delivery times may vary depending on your location and carrier.